Emergency & Roadside Assistance
For active bookings (cars, drivers, boats): we're available 24/7 for roadside help, delays, or last-minute changes. Share your booking code and location; we'll coordinate with your verified provider immediately.
Help Topics
Bookings & Changes
Edit dates, passenger counts, or service details. Instant confirmation when available.
Payments & Refunds
Pay on arrival (where available), card payments, secure checkout, refund timelines, receipts, and invoices.
Cancellations & Fees
Free-cancellation tags, cut-off times, and how refunds are processed for each service.
Insurance & Protection
Coverage options, deposit vs. no-deposit plans, damage protection add-ons, and what's included.
Service Details & Inclusions
Requirements, what's included with your booking (fuel, gear, kilometers, guide), and any restrictions or add-ons.
Pickup, Delivery & Locations
Airport, hotel, port, and city-center pickup options; meet-and-greet service; delivery and return points.
On-Trip Support & 24/7 Assistance
Multilingual support before and during your service, emergency help, and dedicated assistance whenever you need it.
Account, Privacy & Data
Managing your info, GDPR requests, and how we keep your data secure.
Send Us a Message
We respond within one business day.
Verified & Trusted Agencies
Price Transparency
Secure Online Payments
Free-Cancellation Options
24/7 WhatsApp Support
No-Deposit Rentals
Need business/partner help? Visit Partner Support to list your services or manage bookings.
How Can I Contact MarHire?
Contact MarHire by WhatsApp or phone at +212 660 745 055, or by email at [email protected]. These channels support new bookings, existing reservations, pickup coordination, travel questions and service issues across MarHire’s Morocco network.
Which MarHire Service or Location Should I Contact?
Use MarHire contact support when you need help choosing between car rental, private drivers, activities or boats, or when you are unsure which city page applies. The team can route you to the correct service across Agadir, Marrakech, Casablanca, Fes, Tangier, Rabat or Essaouira.
How Does MarHire Customer Service Help Travelers?
MarHire customer service is handled locally in Morocco rather than through a foreign call centre. The team understands Moroccan airports, roads, cities and travel conditions and can assist with bookings, pickups, route questions, changes and practical destination advice.
What Should I Send MarHire for a Booking Quote?
For MarHire booking support, send your travel dates, pickup and drop-off city or airport, times, preferred vehicle or service, passenger needs and flight details when relevant. Clear information helps the local team check availability and coordinate the correct option.
Can MarHire Support Airport and Hotel Pickups?
Yes. MarHire support can help coordinate eligible airport, hotel and riad pickups based on the service, city and confirmed booking. Send your airport or accommodation, date, pickup time and flight details where relevant so the local team can arrange the handover.
How Do I Change or Cancel a MarHire Booking?
Contact MarHire through your booking management link, WhatsApp, phone or email. Standard eligible cancellations made at least 48 hours before pickup receive a full refund of the amount paid online, unless stricter listing terms apply. Keep proof of when your request was sent.
MarHire Contact and Support Guide
Use this guide to choose the right MarHire support path and send the information needed for a faster, clearer response.
| What You Need | Best MarHire Contact Path | Information to Send |
|---|---|---|
| New car rental | Website / WhatsApp | Dates, pickup, drop-off, preferred vehicle |
| Airport pickup | WhatsApp / booking page | Airport, flight number, date, arrival time |
| Hotel or riad pickup | WhatsApp / booking | Accommodation, city, date, pickup time |
| Existing booking | WhatsApp / phone / email | Booking reference and requested change |
| Booking cancellation | Manage Booking / WhatsApp / email | Booking reference and cancellation request |
| Vehicle advice | MarHire support | Passengers, luggage, route and preferred category |
| Private driver | Booking / WhatsApp | Route, date, passengers and pickup time |
| Activities or boats | Booking / MarHire contact | City, date, group size and preferred experience |
| Local travel advice | MarHire support | City, route or destination you are planning |
Frequently Asked Questions
What is the fastest way to contact MarHire?
For most booking and travel questions, use MarHire WhatsApp at +212 660 745 055. You can also call the same number or email [email protected] when you need to send documents or keep a written record.
Can I book with MarHire on WhatsApp?
Yes. MarHire WhatsApp can be used for booking assistance and to share trip details, ask questions and coordinate next steps. A booking is only confirmed once MarHire issues the applicable confirmation.
Can I contact MarHire about an existing reservation?
Yes. Send your booking reference and the change or question you need help with. MarHire customer service can assist with pickup details, date or time requests, cancellations, payment questions and other reservation support.
How do I change my MarHire pickup details?
Contact MarHire by WhatsApp, phone, email or the Manage Booking link and send your booking reference plus the new pickup details. Changes depend on timing, availability and the conditions applying to your reservation.
Can I request airport or hotel delivery?
Yes, where your selected service and city offer it. Send the airport, hotel or riad name, date, pickup time and flight details when applicable so MarHire support can coordinate the confirmed handover.
What documents should I bring for MarHire car rental?
Bring a valid passport and driving licence, plus an International Driving Permit where required. Deposit and payment requirements depend on the vehicle and protection plan shown on the car page and booking confirmation.
Contact MarHire and Plan Your Morocco Trip
Contact MarHire for local booking help, car rental support and practical Morocco travel advice. Message our Morocco-based team to coordinate your service and travel with one trusted national brand.
Looking for quick answers? Visit our FAQ page for details about bookings, payments, refunds, and more.